Privacy Policy

We recognise that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for the site: https://www.freshentertainments.com which is owned by Fresh Entertainments at the address below.

 In general you can visit this site without telling us who you are or providing any information about yourself. In some areas of the site we ask you to provide information that will enable you to join us, to process an enquiry, to help you in some other way or to follow up with you. Generally, we request identifying information when you:

  • Request a quotation.
  • Send an on-line Enquiry Form
  • Provide feedback to an on-line survey or tell us about an idea or suggestion.
  • Request information to be sent to you.

In these instances we will ask for your name, email address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other email from us, you will always be able to “unsubscribe”. Alternatively, you may opt out of receiving information from us by e-mail us at the address below.

Cookies

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. We also use information collected from the website to personalise your repeat visits to our website.

When someone visits https://freshentertainments.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

How we will use your information

If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used to support your customer relationship with us. Your personal information will be kept on our database for a maximum 2 years after your event date after which it will be deleted. Fresh Entertainments can guarantee that NONE of your personal or financial information will be sold to any third parties. We believe this practice to be morally wrong and we only want the best relationships with our clients.

We will use your information to follow up your enquiry and if you book we will use it to set up your online planner. The system we use is DJ Event Planner, we must make you aware that they are a US based company and are therefore governed by different regulations. Their site is secure and their privacy policy can be viewed here http://www.djeventplanner.com/privacypolicy.asp

We use Adobe Sign for our contracts. We must make you aware that they are a US based company and are therefore governed by different regulations. Their site is secure and their privacy policy can be viewed here https://www.adobe.com/uk/privacy/policy.html

On occasions we use Mail Chimp for newletters. We must make you aware that they are a US based company and are therefore governed by different regulations. Their site is secure and their privacy policy can be viewed here https://mailchimp.com/legal/privacy/

Bookings have to be made using DJ Event Planner and Adobe Sign.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

What others may do with your information

We do not share, rent, or sell any personally identifying information provided through our Sites (such as your name or email address) to any outside organisation for use in its marketing or solicitations. 

We may disclose your personal information to third parties only:

  • If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation. 

Third Party Links

Once you leave www.freshentertainments.com we cannot control, and have no responsibility for the privacy policies or data collection activities at another site. 

Other material

We may record images or videos from any function and use these, either on www.freshentertainments.com, other related sites or in advertising material. Comments made about our services may also be used in a similar manner. If you would prefer an image, video or a comment provided by you to be removed from the website you should email us.

Credit Card Security 

We know customers are concerned about credit card security. We do not use online payments via the website and any payment we receive will be via bank transfer or via Worldpay which is a secure service. If you do decide to pay via Worldpay, your personal credit card information NOT be given to us.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 24th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email

enquiries@freshentertainments.com

or by post to

Fresh Entertainments, 22 Ferguson Avenue, Renfrew, PA4 0TH

Identifying Information

In general you can visit this site without telling us who you are or providing any information about yourself. In some areas of the site we ask you to provide information that will enable you to join us, to process an enquiry, to help you in some other way or to follow up with you. Generally, we request identifying information when you:

  • Request a quotation.
  • Send an on-line Enquiry Form
  • Provide feedback to an on-line survey or tell us about an idea or suggestion.
  • Request information to be sent to you.

In these instances we will ask for your name, email address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to “unsubscribe” to these mailings at any time. Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is 01412590258, or you can e-mail us at the address below.

Cookies

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. (see also the ‘Cookie’ section below). We also use information collected from the website to personalise your repeat visits to our website.

When someone visits https://freshentertainments.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. 

How we will use your information

If you choose to give us personal information for any of the purposes above, this information is retained by us and will only be used to support your customer relationship with us. Your personal information will be kept on our database for 3 years after which it will be deleted. Fresh Entertainments can guarantee that NONE of your personal or financial information will be sold to any third parties. We believe this practice to be morally wrong and we only want the best relationships with our clients.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

What others may do with your informationWe do not share, rent, or sell any personally identifying information provided through our Sites (such as your name or email address) to any outside organisation for use in its marketing or solicitations. 

We may disclose your personal information to third parties only:

• In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller. 

• If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation. 

Third Party Links

Once you leave www.freshentertainments.co.uk we cannot control, and have no responsibility for, the privacy policies or data collection activities at another site. 

Other material

We may record images from any function and use these, either on www.freshentertainments.co.uk, other related sites or in advertising material. Comments made about our services may also be used in a similar manner. If you would prefer an image or a comment provided by you to be removed from the website you should use the contact form on this site. 

Cookies

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’. Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website. They help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site. Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example your login name to allow you to access the members area with ease. 

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form. 

Where there is a login process relating to buying products or services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits. 

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser. You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer. You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies. 

Credit Card Security 

We know customers are concerned about credit card security. We do not use online payments via the website and any payment we receive will be via bank transfer or via Worldpay which is a secure service. If you do decide to pay via Worldpay, your personal credit card information will not be given to us.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 20th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email

enquiries@freshentertainments.com

or by post to

Fresh Entertainments, 22 Ferguson Avenue, Renfrew, PA40TH